Terms of service
RECURRING BILLING AND AUTOMATIC RENEWAL
This section applies to any product purchased on a subscription option.
Enrollment
Selecting a subscription option enrolls you in a continuous service that
renews automatically until you cancel. Before you can add a subscription to
your cart, you must affirmatively acknowledge these terms. Choosing a one-time
purchase option does not enroll you in anything.
Amount charged
The recurring price, billing frequency, and shipment frequency for each option
are displayed next to that option on the product page, again in your cart, and
again on your order confirmation. Shipping and applicable tax are added at
checkout.
Billing schedule
Your first charge is made when you place the order. Each subsequent charge is
made on the schedule of the option you selected, using the payment method on
file, without further action by you. Subscriptions renew indefinitely until
cancelled.
Price and frequency changes
We will notify you by email at least 30 days before any change to your
recurring price or billing frequency takes effect. You may cancel before the
change applies.
How to cancel
You may cancel online at any time, with no phone call required, at
hczmtrading.com/pages/manage-subscription, from the link in any subscription
email, or by emailing support@hczmtrading.com. Cancelling takes no more steps
than signing up did.
Cancellation timing
Cancel at least 24 hours before your next scheduled billing date to stop that
charge. Cancellations received after that point take effect on the following
billing cycle.
Orders already processed
Cancelling stops future charges and shipments. It does not by itself refund an
order that has already been processed for shipment. Orders already processed
are handled under our Refund Policy, and cancelling a subscription is not the
same as requesting a return.
Reminders
We send a renewal reminder by email before each charge, and at least one
reminder every 12 months for as long as your subscription remains active.
Failed payments
If a charge is declined we will attempt to notify you and may retry. If
payment cannot be collected, the subscription may be paused or cancelled.
Questions
Email support@hczmtrading.com or call 302-208-7541.